Below information is intended for regular members and members who have their membership via the employer.
During the COVID-19 press conference of December 14, the government announced the closing of all gyms and studios. All sports venues have to close their doors from Tuesday, December 15th 00:00 hrs up to and including January 19th.
This news is difficult and disheartening for you as a member and for our 1,000+ gyms and studios. It also has an impact on your OneFit membership.
Especially right now, it's more important than ever to stay active and keep a healthy mind and body.
You can still stay fit at home until the gyms and studios open their doors again. With your OneFit membership you have access to online classes from locations throughout the Netherlands. Kick-ass by choosing one of our many online classes. Our team is busy adding even more online classes to the schedule!
Prefer a short break? We are giving you the option to directly pause your membership yourself via our special 'COVID-19 Pause' option. This can be found in your app settings while clicking My Membership. By clicking on this button your membership will be paused up to and including January 19th.
Can I switch from Original/Lite to an Online membership?
You can, but it will only be active starting from your next period. You can switch memberships via My Membership in your settings. Here it shows the date you will switch to an Online membership.
I can't see the COVID-19 pause button in My Membership
It's possible you don't have the option to pause your membership for the duration of the lockdown. The pause button won't show if you used it during the last restrictions in your current membership period. We will email you about this soon so you can still pause your membership. Keep an eye on your inbox.
I work out via High Five/BFNL. What will happen to my membership?
If you work out with OneFit via BFNL, it's best to contact them directly. High Five members have been paused by us.
What will happen when the measures are lifted?
Clicked on the COVID-19 Pause button? Then we will automatically reactivate your OneFit membership on January 20th, when the government lifts the closing of sports venues.
When the end date of these new measures gets moved we will inform you about this via email.