Pausing or stopping your membership

You have the option to either pause or stop your membership. When you decide to pause your membership (vacation, injury, pregnancy), you have the option to choose a reactivation date. You can pause the membership with a maximum of 6 months.

When you decide to stop your membership, you become inactive in our system until you manually activate your account again via the app or website.

You have the option to stop/pause your membership at any given moment and we'll stop your membership 30 days later.

Via the app:

1. Go to My OneFit > Settings
2. scroll down and click "My Membership"
3. Select "Membership Settings" > Pause or stop membership
4. Follow the steps

Pause/stop via the website:

1. log in click on the avatar in the upper right corner
2. go to My Account > Membership
3. select "Membership Settings" and click "Pause or stop membership"
4. Follow the steps

OneFit for Business member
If you have a membership via your employer, you need to stop your membership yourself as well in the app via membership settings.