No worries! You'll fix it with these easy steps:
1. Your account is connected to your email
- Go to the login page in the app
- Type in your email address
- Choose "forgot password" and check your email. You'll receive a temporary password to reset yours.
- No email? Check your spam box!
2. Your account is connected to your Facebook
- Connect with the Community Success team
- They'll create a new password for you
Nothing working? Try deleting the app from your phone and downloading it again. This can help. Make sure you always have the latest update of the app on your phone, as this fixes all bugs.