Suddenly not able to log in to your OneFit account? Go through these steps below to get back in the game!
1. If your account is connected to your email, hit "Forgot password" to have a temporary one sent to you. Give this email a few minutes to get to your inbox and follow the steps!
2. Is your account connected to your Facebook? Our Community Success team is happy to get you back in the game using your email address. Connect with us and we can create a password for you. note 10-07-20: FB login will be temporarily disabled for the coming weeks due to maintenance, if you have problems logging, request a new password via the link in the app or via CS :-)
If this doesn't work, please download the newest version of the app and try again.
If you are using a new phone, you need to wait 24 hours before you can log in again. This is to prevent fraud.
If you can't wait that long, connect with us and we can reset your account manually.