This article is meant for members who had an active membership on the 15th of March that was frozen as a COVID-19 measure.
Yes, the moment is finally here! It is now possible to book classes at our partner locations again via your app. Since all gyms need to stay closed until the 1st of September this will, for now, consist of awesome outdoor workouts, some on location, and our online classes.
You now have the option to unfreeze and start working out!
How can I unfreeze my membership?
You can unfreeze in the app via membership settings.
I have a OneFit Live membership (or trial), how can I convert to Original or Lite?
You convert your membership on the membership settings page in your app. You will be able to click on 'learn more' under the 'Back to original' section.
Can I also keep the OneFit Live membership?
Yes, you can still keep the OneFit Live membership if you are not interested in outdoor classes. OneFit Live remains a seperate membership option.
When can I unfreeze?
This will be possible from Monday the 25th of May onwards!
What will I get after unfreezing?
You can immediately start attending online classes and go to locations that offer classes outside.
What will happen with my leftover frozen days?
When you activate, you will first use the remaining days of your Original or Lite membership from the period that we froze.
Do I still have to pay for those days?
You will receive a 25% discount for those leftover days since you can now only work out online and classes on location. This discount will be auto-deducted from your next period’s membership fee.
What will happen when my leftover days have all been used?
You will automatically start a new 30-day period of your Original or Lite membership, like before. The same rules apply as before.
How much will I pay for on- and offline classes?
Since you still cannot work out at all OneFit locations like before we are offering you a 25% discount on your next 30-day period. This discount will be auto-deducted from your next period. This means the new temporary prices will be €24.95 for a lite membership and €44.95 for an original membership.
Is this 25% discount only for the next period?
No, this will be automatically settled in your membership fee for the upcoming periods, until the government decides to open up all gyms and studios again.
What if I don’t want to unfreeze?
Then you don’t have to do anything! If you in the meantime choose to unfreeze, just follow the same rules as above.
When will gyms and studios open up again?
For the moment, it looks like gyms and studios will open up again on September 1st. We will unfreeze all frozen memberships that are left on this day. If this date changes, we will inform you via email. You can always choose to unfreeze your membership in the meantime. The same rules will then apply as above.